Privacy policy

Data protection notice

We use the "Real Cookie Banner" consent tool to manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents. Details on how "Real Cookie Banner" works can be found at https://devowl.io/de/rcb/datenverarbeitung/.

The legal basis for the processing of personal data in this context is Art. 6 para. 1 lit. c GDPR and Art. 6 para. 1 lit. f GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.

The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consent.

Online data protection notice SwissWatt One Part I

When do we collect personal data and what type of related data?
As a family business, it is particularly important to SwissWatt One that our customers, as well as our interested parties and visitors, understand what personal data we process, for what purposes and to what extent. We attach great importance to the protection and security of your personal data.

According to Article 4 GDPR, personal data is any information relating to an identified or identifiable natural person.

Personal data is collected from visitors to our website, users of our web store, account set-up, newsletter subscribers, applications, media inquiries and applicants for our vacancies.

Please read our cookie information when visiting our website.

When you use our webshop, the following data is collected from you:
  • IP address
  • Information about the purchased product and the price
  • Order number
  • Specific page of our website from which you purchased
  • E-mail address
  • First and last names
  • Billing address
  • Delivery address
  • Phone number
  • Currency used
  • Type of delivery
  • Bank details
When you create an account on our website, the following data is collected from you:
  • First and last names
  • E-mail address
  • Phone number
  • Account number
  • Selected password
When you subscribe to our newsletter, the following data is collected from you:
  • E-mail address
  • First and last names
  • Information about the purchased product
When submitting a contact request your contact details and information about your request are recorded.

When submitting a media request your contact details and information about your request are recorded.

When you apply for a jobyour contact details, your written application, your CV and your references are recorded.

Online data protection notice SwissWatt One Part II

Who controls your data, for what purpose and on what legal basis?
As the data controller, we are responsible for the processing of your personal data on our website. It is important to us to give you an insight into the legal basis for processing and to inform you about how we protect your data protection rights when transferring data to third parties and who the third parties are.

Purpose: We inform you about the purpose of data collection.

Legal basis: We give you an insight into the legal basis for processing.

Third parties: We share your data with other companies.

Data protection rights: We inform you how we protect your data protection rights when transferring to third parties and who the third parties are

The data controller for your data is:

SwissWatt One office@swo.swiss

What is the purpose and legal basis for the processing of your personal data by SwissWatt One as data controller?

We have a purpose and a legal basis for the processing of your personal data by SwissWatt One AG, as data controller.

When you visit our website, we recommend that you read our cookie policy.

Use of our webshop:
When you use our webshop, the personal data we collect is used to process your order in our webshop on our website. The collection of this information is necessary to enable you as a customer to place orders and purchase products from us. The processing is lawful because it is necessary for the fulfillment of your order based on the relationship between you as our customer and us as the seller.

Create an account on our site:
In order to make it easier for you to use and purchase goods, it is necessary to process your personal data and create an account on our website. The processing takes place on the basis of the consent you have already given when registering. You can delete your account at any time.

Subscribe to our newsletter
You can subscribe to our newsletter so that you do not miss any promotions and news regarding our products and services. The processing of your personal data allows us to send you the newsletter.

Legal basis: As your consent is required before a newsletter is sent, the processing of your personal data is based on the consent you have already given when subscribing to the newsletter. You can unsubscribe from this service at any time.

Contact requests and media inquiries
The processing and collection of your personal data is necessary to process your request and enable us to provide you with an appropriate response.

Legal basis: As we collect your personal data to process and respond to your request, we do so on the basis of legitimate interests.

Applying for a job:
The processing and recording of your personal data enables us to process your application and provide you with feedback.

Legal basis: We collect your personal data to process your application, as this is necessary for the conclusion of an employment contract. Note: We do not intend to process your personal data for purposes other than those already mentioned.

Online data protection notice SwissWatt One Part III

Who will have access to my personal data?
Internal recipients of SwissWatt One AG have access to your data, such as, among others: Media Relations, Marketing and Human Resources, in order to fulfill the stated purposes. External recipients (third parties) will not receive your data unless you have given your specific consent for direct marketing purposes.

Online data protection notice SwissWatt One Part IV

How long will my data be stored?
Your personal data will only be stored for as long as is necessary for a legitimate purpose (e.g. conclusion of a contract) or the legal obligation to retain data. To ensure that data is not stored for an unnecessarily long period, there are deletion periods and a regular review procedure.

Your rights and how they can be exercised

Revocation of consent: You can withdraw your consent to data processing at any time by contacting SwissWatt One using the contact details provided.

Right to object: Based on your particular situation, you have the right to object at any time to the processing of your personal data, including profiling. This means that SwissWatt One will no longer process your data unless there are legitimate and overriding reasons for the processing that protect your interests, rights and freedoms or the processing is necessary for the establishment, exercise or defense of legal claims.

Direct advertising: The right to object relates in particular to direct marketing. You have the right to object at any time to such processing, including profiling, insofar as it is related to this direct marketing.

Right to information: You have the right to obtain confirmation from us as to whether or not personal data concerning you is being processed. If this is the case, you are entitled to information about this personal data as well as information about its processing.

Right of rectification: You have the right to demand that we correct any incorrect personal data concerning you without delay. Taking into account the purposes of the processing, you also have the right to have incomplete data completed, e.g. by means of a supplementary statement.

Right to erasure ("right to be forgotten"): You have the right to demand that we erase your personal data, provided that this does not conflict with Art. 17 (3) GDPR.

Restriction right: You have the right to obtain from us restriction of processing where one of the following applies: the accuracy of the data is contested; the processing is unlawful, but you oppose the erasure of the data; the data is no longer required, but you need it for the establishment, exercise or defense of legal claims; or you have objected to processing pending the verification whether the legitimate grounds of the controller override your grounds.

Right to data portability: You have the right to receive from SwissWatt One the personal data concerning you in a machine-readable format and to transmit those data to another data controller without hindrance from SwissWatt One.

Exercising your rights: Exercise your rights by contacting either SwissWatt One or your local representative (see Part II for details).

Dealing with third parties: SwissWatt One will inform all recipients to whom personal data has been disclosed of any rectification, erasure or restriction of processing, unless this is impossible or involves disproportionate effort. We will provide you with information about these recipients on request.

Online data protection notice SwissWatt One Part V

What security measures are used to protect your personal data?
The confidentiality and integrity of your personal data is of particular concern to us, which is why the following security measures are used to protect your personal data from misuse or other unauthorized processing.

We guarantee appropriate security through technical and organizational measures as well as various security tools such as encryption and authentication. In addition, access to IT systems is permanently monitored in order to detect and prevent misuse at an early stage.

Access to personal data is restricted to a limited number of authorized persons for the specified purposes. All information is stored on secure servers and is subject to a duty of confidentiality.

Please remember that the Internet itself is not 100% secure, but we can 100% promise you that we will do our best to protect your personal information.

Online data protection notice SwissWatt One Part VI

How can you lodge a complaint?

Right to lodge a complaint with our local data protection partner
If you have a complaint, please contact our local data protection partner:

SwissWatt One AG, Espenstrasse 139, CH-9443 Widnau, office@swo.swiss
Right to lodge a complaint with our supervisory authority
You also have the right to contact the supervisory authority:

Switzerland Federal Data Protection and Information Commissioner, Feldeggweg 1, 3003 Bern, Switzerland

Online data protection notice SwissWatt One Part VII

Miscellaneous

Links to other websites
Our website may contain links to other third-party websites. We are not liable for the data protection provisions of these websites.

Changes to the provisions
We may revise our privacy policy from time to time. If we do, we will post a notice on our website for 30 days.

Questions and feedback
We always welcome your questions and suggestions regarding our privacy policy. Please feel free to contact us (see Part II.)


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